Terms & Conditions

Detailed description of Services

STss is a leading provider of support services to the Sectional Title industry and have branched into the electricity and water sub-metering industry.

Delivery Policy

Payment requests will be processed within 1 day and delivery confirmed by way of email or SMS.

Service Restriction

The offering on this website is available to South African clients only.

Refund Policy

Cancellation of orders by the client will attract a 5% administration fee.

Customer Privacy Policy

STss shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: www.polity.org.za

Payment Options Accepted

Payment may be made via Visa, MasterCard Cards, Zapper or by bank transfer into the STss’s bank account, the details of which will be provided on request.

Pcard Acquiring & Security

Card transactions will be acquired for STss via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer Details seperate from Card Details

Customer details will be stored by STss separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).


STss takes responsibility for all aspects relating to the transaction including sale of services sold on this website, customer service and support, dispute resolution and delivery of services.

Country of Domicile

This website is governed by the laws of South Africa and Sectional Title Support Services (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Wrigley Field, 1st Floor, The Campus, 57 Sloan Street, Bryanston, Sandton, 2021, South Africa.


STss may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by Sectional Title Support Services (Pty) Ltd based in South Africa trading as STss and with registration number No: 2007/029642/07 and Abraham Cronjé (Director).

STss Contact Details

Company Physical Address: Wrigley Field, 1st Floor, The Campus, 57 Sloan Street, Bryanston, Sandton, 2021, South Africa, 2191
Email: support@stss.co.za
Telephone: 087 006 0060